Installing the FaxPress Server Software

FaxPress WebHelp: Admin Guide > Installing the Server > Installing the FaxPress Server Software

FaxPress 9.x Software Activation Key

The FaxPress server's FaxPress 9.x software must be activated with a Software Activation Key, determined by your FaxPress unit's serial number, to enable the FaxPress 9.x software and any associated FaxPress email gateways to function. The FaxPress 9.x email gateways - the Outlook Direct, Exchange Connector, Lotus Notes, and SMTP Gateways - are available with the FaxPress 2500, 5000, 7000 and 7500. The FaxPress 9.x email gateway versions are not an option with the FaxPress Small Business Edition (SBE) unit.

Castelle provides three ways to access the Product Activation Key page and obtain your FaxPress unit's key code. The first is available during the FaxPress server software installation; the second is available after the FaxPress Supervisor or User client software installation has installed the FaxPress utility; the third is available at any time by going directly to the Product Activation Key Request page on the Castelle web site.

For customers with no Internet access or who have questions regarding the Product Activation procedure, please contact Castelle's Order Administration Department at 1-408-852-8056, or email sales@castelle.com.

The Software Activation Key access options are as follows:

In the activation code screen at the end of the Castelle FaxPress 9.x server software installation, the Obtain Key from Web button allows you to go to the Product Activation Key Request page on Castelle's web site to obtain your unit's key code. Once you have the 16-digit Product Activation Key code, enter it exactly as given in the Product License Key field. Include all hyphens, exclude spaces, and click Continue.

If you choose the Skip button option during the FaxPress server software installation, the FaxPress 9.x software must be activated using the FaxPress utility installed during the client software installation. The FaxPress utility will give you the option of enabling either a temporary, 30-day evaluation, or acquiring your unit's Product Activation Key code and fully activating the FaxPress 9.x software and associated email gateways.

To use the FaxPress utility to access Castelle's Product Activation Key request page and obtain your Software Activation Key, follow these steps:

Go to the FaxPress' Software Activation Key directory, then double-click on FaxPress 9.x from the Product Name entries on the right.

Next, in the License screen, click the Obtain Key from Web button to go to Castelle's Product Activation Key Request page for your FaxPress unit's Software Activation Key code. Next, select either the License FaxPress or Enable 30 days evaluation radio button, then enter the 16-digit Activation Key code exactly as given in the License Key field. Include all hyphens, exclude spaces, and click Enable.

Operating System Requirements

Run the Castelle FaxPress server software installation from:

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a Windows 98/ME workstation

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a Windows NT/2000/2003/XP or 2000/XP Professional/Vista workstation or server

Do not run the installation from a Microsoft Vista system.

Setup will detect the operating system used; the operating system used will determine your installation options.

Install the FaxPress server software onto workstations or file servers running:

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Windows 95/98/ME/NT/2000/2003/XP or 2000/XP Professiona editions

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Novell Netware NDS, Netware 5 or 6 (Pure IP), or Netware Bindery.

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Linux (Samba enabled) – Linux installation documentation is available on Castelle’s web site at:

http://www.castelle.com/support/documentation/

The server software can also be installed onto the Castelle Storage Server, a network attached storage appliance that provides all the necessary disk space for incoming and outgoing fax messages, databases, and system files, effectively eliminating the need for a file server.

Installing on Windows 98/ME/2000/2003/XP and NT

The installation software is able to locate a new FaxPress on the network only when the workstation and the FaxPress server are connected to the same network segment. If you want to place the FaxPress on a different segment, run the install program first to set up the FaxPress, then follow the instructions in Moving a FaxPress Server, to move the unit to another segment.

If you have a 10BT FaxPress unit and you are in an auto-sensing environment, use a workstation on the same hub or switch as FaxPress. Try a passive hub or lock the port to 10BT ½ duplex.

Windows XP – Important

If you are installing on a Windows XP workstation, please note whether the workstation is a member of a domain or workgroup. (System Properties> Network Identification>Properties) If the workstation is a member of a workgroup, please see the configuration requirements following the installation. (See Configuring Windows XP for the FaxPress below) If the workstation is a member of a domain, no additional steps are required.

Windows Server 2003 – Important

For the FaxPress 9.x server software to be installed on Windows Server 2003, the FaxPress EPROM must first be flashed according to the steps described in Flashing the FaxPress EPROM (Windows Server 2003 only).

Windows Server 2003 support is available for FaxPress SBE, FaxPress 2500, FaxPress 5000, and FaxPress 7000/7500 only.

Before You Begin

Before installing the FaxPress server software on Windows 98/ME/2000/2003/XP or NT, please confirm:

You have Administrator privileges on the Windows workstation used to run the FaxPress server software setup, as well as the Windows workstation or server being used to host the FaxPress – i.e. the target file server – if the two are different.

TCP/IP is installed and configured on the workstation.

All Windows programs are closed.

All anti-virus software is disabled.

You’ve allocated static IP addresses for the FaxPress unit and the Master File Server. The FaxPress unit and the FaxPress’ Master File Server each require static IP addresses.

Castelle does not support any FaxPress server or client installations with IP Teaming.

If you are installing the FaxPress server on a remote NT network file server, you need to add the IP address and remote server name to the hosts file on the local NT file server or workstation. The full path is: ~\system32\drivers\etc\Hosts\<hosts file>

Installing the FaxPress Server Software

To install the server software on a 98, ME, 2000/2003/XP or NT workstation, follow these steps:

Log onto the shared hard drive on the target file server with system Administrator privileges. If installing to a drive on a different system, then map a drive to the location on the remote system where you would like the FaxPress server software to be located. Make sure you are connected to the remote system with Administrator privileges.

Place the Castelle FaxPress CD-ROM in the drive to run the Castelle FaxPress Setup.

The FaxPress 9.1 release also offers the FaxPress 9.1.5 server and client software as an added option.

FaxPress 9.1 server/client architecture is optimized specifically for PCL-based cover pages. FaxPress 9.1 uses PCL as the default cover page format, although Word is also an option. FaxPress 9.1 server software does NOT support FaxPress 9.1.5, FaxPress 8.1.5 and FaxPress 8.0 Rev C client software, but is backwards compatible with all other earlier versions of FaxPress client software.

FaxPress 9.1.5 server/client architecture is optimized specifically for Word cover pages. If you intend to use Word for fax broadcasting, install the 9.1.5 server and client software. FaxPress 9.1.5 uses Word as the default cover page format, although using PCL-based cover pages is also supported. Please note that the FaxPress 9.1.5 server software ONLY supports FaxPress 9.1.5, FaxPress 8.1.5 and FaxPress 8.0 Rev C client software. If FaxPress 9.1.5 server software is used, all clients must be running FaxPress 9.1.5, FaxPress 8.1.5 or FaxPress 8.0 Rev C client software. FaxPress 9.1.5 server software is not backwards compatible with any other earlier versions of FaxPress client software.

Click Install FaxPress to begin in the installation process. The InstallShield® Wizard will guide you through the rest of the installation process. When it is complete the Welcome Screen will be displayed on your screen. Click Next>.

Click the Administrator Installation button to install the FaxPress server software.

If the FaxPress client has previously been installed on the workstation you will be prompted with an additional screenshot to either “Install FaxPress Server, or its Add on Products. . ." or "To uninstall the existing FaxPress client". Choose the first option, "To install the FaxPress Server. . ."

To install the FaxPress server, click on the Install FaxPress Server button in the Select Component installation screen.

The next installation screen requires you to choose the kind of network system you want to install the FaxPress server on. Setup will detect whether the workstation is running Windows 98/Windows ME, or Windows 2000/2003/Windows NT:

If you’re using Windows 98/ME, select the Windows 98/Windows ME button.

If you’re using Windows 2000, 2003, XP or NT, select the Windows NT/2000/2003/XP (TCP/IP) button.

This XP warning screen will appear, instructing you to read the “Configuring XP for the FaxPress” tech note. This information is also provided in the section Configuring Windows XP for the FaxPress below.

The Castelle FaxPress Server Installation on Windows NT/2000/2003/XP screen requires you to click Next>.

10.

All shareable drives on your workstation will be displayed in the Select Installation Drive screen. Highlight the drive you want to use as your FaxPress file server and click Next>.

If the shared drive you are using is NTFS, the FaxPress server and the FaxPress client workstations must have full access permission.

11.

Enter the FaxPress server serial number in the next installation dialog box, then click Next>. The serial number is on the bottom of the FaxPress unit.

12.

To customize your installation directory location, specify the directory name in the next screen. Only the root direct path can be changed. The tail path must be ~\Castelle\[Serial_Number], where [Serial_Number] is the number entered in step 11 above. Click Next>.

13.

The FaxPress server name dialog box requires a name for the FaxPress server. This name identifies the FaxPress in the Login dialog box. The factory default name is the FaxPress serial number. The new name may be up to 46 characters including the dash, period and underscore. Do not use the spacebar. Click Continue to display the IP address installation screen.

14.

Enter a valid, unique IP address for the FaxPress server.

The IP address must be valid in the segment to which the FaxPress is currently connected. If you want to move the FaxPress to another location following installation, you must reconfigure the IP address after the installation completes and before you move the unit. The new IP address must be valid in the segment to which you are moving the FaxPress. See Moving a FaxPress Server, for instructions on how to change the FaxPress IP Address.

Click Next> to display the Gateway IP Address dialog box.

15.

If the FaxPress communicates only with other devices connected to the current network segment, leave the edit box blank. If the FaxPress needs to communicate across network segments, enter the Gateway IP Address of the segment to which the FaxPress is connected.

Click Next>.

16.

The Summary information will be displayed.

Verify the parameters you selected. If a parameter is incorrect, select Back. The Back button restarts the process with the selection of the drive partition. If everything is correct, select Continue. The program will copy the files to the network file server, configure the FaxPress and reset the FaxPress.

17.

The FaxPress installation program will now copy all the server software to your file server.

18.

A License Activation Key, determined by your FaxPress unit's serial number, is required to use the FaxPress 9.x software. Click the Obtain key from web button to retrieve the 13-digit key, enter the key, including all hyphens and excluding spaces, then click Continue.

Select Skip to enter the key at a later time and enable the FaxPress 9.x software for a 30-day period.

If you select Skip, the License Activation Key code may be also obtained from the Activation Key Request page on the Castelle web site, then entered in FaxPress's License Activation Key directory (Start>Programs>FaxPress>FaxPress) Double-click on FaxPress 9.x from the Product Name entries on the right to bring up the License Activation Key field. The FaxPress Administrator client must be installed to access FaxPress’ Software Activation Key folder.

19.

A Warning messsage will appear if setup attempts to login to the FaxPress server and finds that the FaxPress unit is unavailable. Verify that the FaxPress unit is operational, and reboot it if necessary. This message does not indicate any error in the FaxPress server software installation.

In some cases, if setup takes an especially long time to communicate with the FaxPress, the above Warning message may be displayed erroneously. If you suspect this is the case, check the FaxPress server LED status, then try logging into the FaxPress from a client before rebooting.

20.

A Warning message will appear if you select to skip the License Activation Key process.

21.

When the completion message is displayed, click OK to finish the server software installation.

A post-installation screen will appear recommending you set up the FaxPress Fax Archive Service and Storage Reclamation. See Archiving Faxes and Storage Reclamation for more information.

The server bootup process will first set the new TCP/IP address, then sequence your FaxPress server. At the completion, the Alert light should be turned off and your FaxPress server will return to normal status. This may take a few minutes.

This completes the server setup for Windows NT/2000/2003. If you’re using a Windows XP workstation logged onto the network as a workgroup rather than domain member, the workstation must be configured for use with the FaxPress. See Configuring Windows XP for the FaxPress below for details.

Following the server installation, the FaxPress Administrator client software must be installed on a network workstation. You’ll use FaxPress, the client software, to configure the FaxPress and set up user mailboxes. For details on the client setup, refer to Installing FaxPress Clients. Server configuration is described in Configuring the FaxPress. For Add On Products information, see Installing Add-On Products.

Configuring Windows XP for the FaxPress

After finishing the FaxPress server installation on a Windows XP machine logged on to the network as a workgroup member rather than as a domain member, (System Properties> Network Identification>Properties) you’ll need to configure Windows XP before the FaxPress will boot properly.

Follow these steps to configure Windows XP for the FaxPress:

1. Right-click on the Castelle directory (C:\Program Files\Castelle), then select Properties.

With the Sharing tab selected, check Allow network users to change my files in the Network sharing and security section. Click Apply, then OK.

Reboot the FaxPress.

Installing on NetWare NDS (IPX/SPX) Server

The FaxPress server software may be installed on a Novell network from either a Windows 98/ME, NT, XP, 2000 or 2003 workstation. The installation software uses the IPX protocol to locate the FaxPress server on the network. The software installs the database and files on the target file server and configures the FaxPress server. No other network configuration is required. The FaxPress supervisor can further configure the server using the FaxPress client software.

The requirements for installing on NDS are as follows:

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The target file server or workstation must be a 32 bit Windows platform running Windows 98/ME, NT/2000/20003/2000 Professional or XP/XP Professional.

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Novell client 32 needs to be installed on the PC you are installing from.

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You need to be logged in to NDS with Administrator privileges to the context where you are installing to. (Castelle installs its directory under the Volume. Make sure you have NDS Administrator privileges to this location.)

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Using NDS Manager, please verify that the Master File Server you are trying to install on has a read\write replica to the root.

If, when installing from an NT workstation to a Novell network, installation does not find FaxPress, switch to a workstation on the same segment.

Before installing the FaxPress server software on a Novell NDS network server, please confirm the following:

You have Administrator privileges on the workstation used to install the FaxPress server software.

You must have Novell NDS Administrator privileges in both the Novell context where you will be running the FaxPress installation, and also in the context where the Novell file server used to host the FaxPress is located.

You must have an available user license on your Novell NDS context.

Make sure that there is an available drive letter for mapping the volume chosen during the install. The FaxPress server setup will create a temporary drive mapping to the volume chosen during the installation.

Exit all Windows programs.

Installing the Software

To install the FaxPress server software on a Novell NDS (IPX/SPX) network server, follow these steps:

Log onto the NDS tree and file server with Administrator privileges, then place the Castelle CD-ROM in the drive. The autorun program will launch the Castelle FaxPress Setup screen.

Click Install FaxPress.

The FaxPress 9.1 release also offers the FaxPress 9.1.5 server and client software as an added option.

The FaxPress 9.x Project Setup launches the InstallShield® Wizard. The Welcome Screen will be displayed on your screen.

Click Next> to continue.

In the Select Type of Installation screen, select the Administrator Installation button.

In the Select Component screen, select Install FaxPress Server.

Select Novell Netware.

In the Select Network screen, select the Netware NDS (IPX/SPX) button.

The FaxPress Novell NDS Installation Welcome screen is displayed.

Click Next>.

Enter the FaxPress server serial number. The serial number is located on the bottom of the FaxPress unit. Setup requires the serial number to locate the FaxPress server on the network.

10.

Select the context that allows you to access the volume in which you want to install the FaxPress software, then click Next>.

11.

Select a volume in which to install the software. Click Next>.

Listings prefixed with + are context names. Selecting a context name and clicking on Next> or double-clicking on the name causes the program to display the volumes that are available in the context and other contexts that can be accessed through the context. The volume you select can be in any accessible context.

12.

Enter a path for the server files.

The files will be installed at the location you specify. You can alter the default path, but you must retain \castelle at the end of the statement. You cannot change the (mapped) drive letter.

Select Continue.

13.

Enter a name for the FaxPress server.

This name identifies the FaxPress in the Login dialog box. The factory default name is the FaxPress serial number. You can create a new name using up to 47 characters including the dash, period and underscore. Do not use the spacebar. Select Continue.

14.

The summary table lists the parameters you have chosen for the FaxPress server. Review the entries. If any parameter is incorrect, select Back to return to the first parameter dialog box, and re-enter the parameters. If the entries are correct, select Next>.

15.

Setup begins copying files.

16.

A License Activation Key, determined by your FaxPress unit's serial number, is required to use the FaxPress 9.x software. Click the Obtain key from web button to retrieve the 13-digit key, enter the key, and click Continue. Select Skip to enter the key at a later time. Selecting Skip will enable the FaxPress 9.x software for a 30-day period only.

17.

A Warning message may appear if setup attempts to login to the FaxPress and finds the FaxPress unavailable. Verify the FaxPress is operational, and reboot if necessary. This message does not indicate any error in the server software installation.

18.

A Warning message will appear if you select to skip the Product Activation Key process.

19.

When the completion message is displayed, click OK to finish the FaxPress Server software installation.

20.

Setup will now load the FaxPress server software and configure and reset the server. Click OK.

21.

The last thing the installation program does is create an NDS default printer queue. Add this to the appropriate driver to create a default printer for your FaxPress users.

This completes the server setup. Next, install the FaxPress client on a workstation to configure your FaxPress and to set up user mailboxes. For instructions on the client setup, refer to Installing FaxPress Clients.

A post-installation screen will appear recommending you set up the FaxPress Fax Archive Service and Storage Reclamation. See Archiving Faxes and Storage Reclamation for more information.

Installing on NetWare 5 or 6 (Pure IP) NDS Server

Use a workstation on the NDS network to install the FaxPress server software. The installation software uses the TCP/IP protocol to locate the FaxPress server on the network. The software installs the database and files on the target file server and configures the FaxPress server. No other network configuration is required. The FaxPress Administrator can further configure the server using the FaxPress client software.

In this mode FaxPress server will use pure TCP/IP protocol to communicate with the Master File Server. We recommend that you use this mode of the installation only in the following conditions:

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You are installing on a NetWare 5 or 6. (Older versions of NetWare supported "Emulated IP" which used IP packets over IPX/SPX. Not true IP, this mode is NOT supported.

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You are using only "pure IP". In mixed environments where both TCP/IP and IPX/SPX are used, we recommend that you use the regular IPX/SPX installation.

NDPS is not supported. FaxPress will only print to traditional Novell print queues. If you are using NDPS you need to use a gateway (provided by Novell) to link between the traditional print queues and NDPS devices.

If you run into any problems, please refer to the Troubleshooting Netware Installations Tech note on our web site.

Prior to installing the FaxPress server software on a Novell Netware 5 or 6 NDS server, please confirm:

You have Administrator privileges on the workstation used to install the FaxPress server software.

You must have Novell NDS Administrator privileges on the Novell context that you want to use as the FaxPress file server.

You must have an available user license on your Novell NDS context.

You can install the FaxPress server software on a Novell network from either a Windows 95, 98/ME, NT, 2000 or 2003 workstation.

Make sure that there is an available drive letter for mapping the Novell context.

Exit all Windows programs and disable all anti-virus software.

Installing the Software

To install the FaxPress server software on a Novell Netware 5 or 6 NDS server, follow these steps:

Log onto the NDS tree and file server with Administrator privileges.

Place the Castelle CD-ROM in the drive. The autorun program will be launched from your CD ROM drive. The Castelle FaxPress Setup screen will be displayed.

The FaxPress 9.1 release also offers the FaxPress 9.1.5 server and client software as an added option.

Click Install FaxPress to begin in the installation process. The FaxPress Project Setup will prepare the InstallShield® Wizard to guide you through the rest of the installation process. This may take a few moments. When it is complete the Welcome Screen will be displayed on your screen.

In the Select Type of Installation screen, click on the Administrator Installation button.

Select the Install FaxPress Server button in the Select Component installation screen.

FaxPress 9.1 software also includes the FaxPress 9.1.5 software as an added option . .

Select Novell Netware.

In the Select Network installation screen, select NetWare 5/6 NDS (Pure IP).

10.

At the FaxPress Netware Installation Welcome screen, click Next>.

11.

Enter the FaxPress server serial number.

The serial number can be found on the bottom of the FaxPress unit. The installation program requires the serial number to locate the FaxPress server on the network. Be sure to use the correct serial number.

Click Next>.

12.

The FaxPress Setup dialog box for selecting the context appears.

Select the context that allows you to access the volume in which you want to install the FaxPress software, then click Next>.

13.

Select a volume in which to install the software.

Click Next>.

14.

If setup detects that the file server supports both IPX/SPX and Pure IP, the following window will appear.

15.

Enter a path for the server files.

The files will be installed at the location you specify. You can alter the default path, but you must retain \castelle at the end of the statement. The (mapped) drive letter must not be changed.

16.

Enter a name for the FaxPress server. You can create a new name using up to 46 characters including the dash, period and underscore. The default name is the FaxPress serial number.

17.

In IP mode, the FaxPress unit requires a static IP address. Enter a static IP address, then click Next>.

18.

Click Next>.

19.

The summary table lists the parameters you have chosen for the FaxPress server. Review the entries.

20.

If any parameter is incorrect, select Back to correct, or select Next> to continue.

21.

A License Activation Key, determined by your FaxPress unit's serial number, is required to use the FaxPress 9.x software. Click the Obtain key from web button to retrieve the 13-digit key, enter the key, an click Continue. Select Skip to enter the key at a later time. Selecting Skip will enble the FaxPress 9.x software for a 30-day period only.

22.

A Warning messsage may appear if setup attempts to login to the FaxPress server, and finds that the FaxPress unit is unavailable. Verify that the FaxPress unit is operational, and reboot it if necessary. This message does not indicate any error in the FaxPress server software installation.

23.

This Warning message will appear if you select to skip the Product Activation Key process.

24.

When the completion message is displayed, click OK to finish the FaxPress Server software installation.

25.

The program will load the FaxPress server software and configure and reset the FaxPress server.

26.

Setup creates an NDS default printer queue as the last step of the installation. Click OK. Add this to the appropriate driver to create a default printer for your FaxPress users. This completes the server setup. The FaxPress client software must be installed on a workstation to configure the FaxPress for use with your NetWare NDS server.

This completes the server setup. You must install the FaxPress client software on a workstation to configure your FaxPress and to set up user mailboxes. For instruction on the client setup, refer to Installing FaxPress Clients. Server configuration is described in Configuring the FaxPress. For Add On Products information, see Installing Add-On Products.

A post-installation screen will appear recommending you set up the FaxPress Fax Archive Service and Storage Reclamation. See Archiving Faxes and Storage Reclamation for more information.

Installing on NetWare Bindery Server

FaxPress supports the Novell IPX network protocol. This lets you use any network workstation, preferably 95/98 for Novell installs, running IPX to configure the FaxPress server and to install the server software. The server software installs the FaxPress database and system files on a target network file server and configures the FaxPress with the information it needs to communicate with the target file server. No other network configuration is required.

The requirements for installing on a Novell Bindery Server are as follows:

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The client PC must be a 32 bit Windows platform: 95/98/NT 4.0/NT2000

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Novell client 32 needs to be installed on the PC you are installing from.

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You need to be logged in to this File Server with Administrator privileges. (Please make sure you have Administrator privileges on this file server - not only Administrator privileges on the PC you are installing from.)

If you are installing to Novell from an NT workstation and you are running into some installation issues, try a 95/98 workstation.

Prior to installing the FaxPress server software on a Novell Bindery network server, please confirm the following:

You have Administrator privileges on the NT machine that you are using to install the FaxPress server software.

You must have Novell Bindery Administrator privileges on the Novell server that you want to use as the FaxPress file server.

You must have an available user license on your Novell Bindery server.

You can install the FaxPress server software on a Novell network from either a Windows 95, 98/ME, NT, 2000 or 2003 workstation.

Make sure that there is an available drive letter for mapping the Novell Bindery server.

Exit all Windows programs.

Installing the Software

To install the FaxPress server software on a Novell Bindery network server:

Log onto the your Windows workstation with Administrator privileges.

Log onto your Novell Bindery network server with Administrator privileges

Place the Castelle CD-ROM in the drive. The autorun program will be launched from your CD ROM drive. The Castelle FaxPress Setup screen will be displayed.

Click Install FaxPress to begin the installation. The FaxPress 9.x Project Setup will prepare the InstallShield® Wizard to guide you through the rest of the installation process.

The FaxPress 9.1 release includes the FaxPress 9.1.5 server and client software as an added option.

The Welcome screen requires you to click Next>.

In Select Components screen, click Administrator Installation.

To install the FaxPress server, click on the Install FaxPress Server button in the Select Component installation screen.

Select the Novell Netware button.

10.

The Select Network screen requires you to select the Netware Bindery (IPX/SPX) button.

11.

The FaxPress Novell Installation Welcome screen requires you to click Next>.

12.

Enter the FaxPress server serial number.

Click Next>.

13.

Select the Novell file server for FaxPress from the file server list.

Select the server where you want to install the FaxPress software. Click Next> when you are finished.

14.

The available volumes on the selected server will be displayed in the next screen.

15.

Enter a path for the server files.

The files will be installed at the location you specify. You can alter the default path, but you must retain \castelle\<serial number> at the end of the statement. You cannot change the (mapped) drive letter.

Select Next>.

16.

Enter a name for the FaxPress server.

If you are reinstalling or upgrading your FaxPress in the same location on the same file server, a warning message will appear advising you that the installation program will delete all existing faxes, notices and transaction logs. You can click on No to cancel the installation at this point without losing the existing data. Refer to the Castelle website for more information regarding upgrades.

17.

The summary table lists the FaxPress server parameters.

If any parameter is incorrect, select Back to return to the first parameter dialog box, and re-enter the parameters.

If the entries are correct, select Next>.

18.

A License Activation Key, determined by your FaxPress unit's serial number, is required to use the FaxPress 9.x software. Click the Obtain key from web button to retrieve the 13-digit key, enter the key, an click Continue. Select Skip to enter the key at a later time. Selecting Skip will enable the FaxPress 9.x software for a 30-day period only.

19.

This Warning message will only appear if setup attempts to login to the FaxPress server, and finds that the FaxPress unit is unavailable. Verify that the FaxPress unit is operational, an reboot it if necessary. This message does not indicate any error in the FaxPress server software installation.

20.

A Warning message appears if you select to skip the Product Activation Key process.

21.

When the completion message is displayed, click OK to finish the FaxPress Server software installation.

22.

The program will load the FaxPress server software and configure and reset the FaxPress server. Click OK.

23.

The last thing the installation program does is create a NDS default printer queue. Add this to the appropriate driver to create a default printer for your FaxPress users.

A post-installation screen will appear recommending you set up the FaxPress Fax Archive Service and Storage Reclamation. See Archiving Faxes and Storage Reclamation for more information.

Installing on the Castelle Storage Server

An economical and reliable alternative to a file server, Castelle’s Storage Server provides the disk space required for the FaxPress. If you are installing your FaxPress on the Storage Server, confirm that:

■

the Storage Server is installed and active on the network, and configured with a static IP address.

■

for convenience, the workstation you run the setup from is also the one you’d like to install the Administrative Client on.

To install to the Castelle Storage Server, follow these steps:

Log onto a Windows 98/ME or 2000/2003/NT workstation with Administrator privileges.

You must log on with system Administrator privileges to install the FaxPress server software.

2. Place the Castelle CD-ROM in the drive. The autorun program will be launched from your CD ROM drive. The Castelle FaxPress Setup screen will be displayed. If Autorun is disabled on your machine, and setup does not launch automatically, run CD-Drive-Letter:\AutoRun.exe

The FaxPress 9.1 release includes the FaxPress 9.1.5 server and client software as an added option.

Click Install FaxPress to begin in the installation process. The FaxPress Project Setup will prepare the InstallShield® Wizard to guide you through the rest of the installation process. When it is complete the Welcome Screen will be displayed on your screen. Click Next>

In the Select Installation screen,click the Administrator Installation button to install the FaxPress server software.

To install the FaxPress server, click on the Install FaxPress Server button in the Select Component installation screen.

Select Castelle Storage Server.

The Storage Server Welcome screen requires you to click Next>.

Setup now searches the network for an available Storage Server.

10.

Select the Storage Server to use for installing the FaxPress. Click Next>.

11.

Enter the FaxPress server serial number in the next installation dialog box, then click Next>. The serial number is on the bottom of the FaxPress unit.

12.

To customize your installation directory location, specify the directory name in the next screen.Only the root direct path can be changed. The tail path must be ~\Castelle\[Serial_Number], where [Serial_Number] is the number entered in step 11 above. Click Next>.

13.

14.

Enter a valid, unique IP address for the FaxPress server.

Click Next> to display the Gateway IP Address dialog box.

15.

If the FaxPress communicates only with other devices connected to the current network segment, leave the edit box blank. If the FaxPress needs to communicate across network segments, enter the Gateway IP Address of the segment to which the FaxPress is connected.

Click Next>.

16.

The Summary information will be displayed.

Verify the parameters you selected. If a parameter is incorrect, select Back. The Back button restarts the process with the selection of the drive partition. If everything is correct, select Continue. The program will copy the files to the network file server, configure the FaxPress and reset the FaxPress.

17.

The FaxPress installation program will now copy all the server software to your file server.

18.

A License Activation Key, determined by your FaxPress unit's serial number, is required to use the FaxPress 9.x software. Click the Obtain key from web button to retrieve the 13-digit key, enter the key, an click Continue. Select Skip to enter the key at a later time. Selecting Skip will enble the FaxPress 9.x software for a 30-day period only.

If you select Skip, the License Activation Key code may be also obtained from the Activation Key Request page on the Castelle web site , then entered in FaxPress's License Activation Key directory (Start>Programs>FaxPress>FaxPress) Double-click on FaxPress 9.x from the Product Name entries on the right to bring up the License Activation Key field. The FaxPress Administrator client must be installed to access FaxPress’ Software Activation Key folder.

19.

A Warning message will appear if setup attempts to login to the FaxPress server and finds that the FaxPress unit is unavailable. Verify that the FaxPress unit is operational, an reboot it if necessary. This message does not indicate any error in the FaxPress server software installation.

In some cases, if the FaxPress takes longer than usual to (come up)respond??, the(if setup takes longer than usual to log in to the FaxPress, the above Warning message may be being displayed erroneously. If you suspect this is the case, check the FaxPress server LED status, then try logging into the FaxPress from a client before rebooting

20.

This Warning message will appear if you select to skip the Product Activation Key process.

21.

When the completion message is displayed, click OK to finish the FaxPress Server software installation.

22.

When the completion message is displayed, click OK to finish the FaxPress Server software installation.

A post-installation screen will appear recommending you set up the FaxPress Fax Archive Service and Storage Reclamation. See Archiving Faxes and Storage Reclamation for more information.

his completes the server setup. You must install the FaxPress client software on a workstation to configure your FaxPress and to set up user mailboxes. For instruction on the client setup, refer to Installing FaxPress Clients. Server configuration is described in Configuring the FaxPress. For Add On Products information, see Installing Add-On Products.

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FaxPress WebHelp

Last Updated: 10/24/2007

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